30-Day Return Policy
You have 30 days from the date of receipt to request a return.
Please Note: Sale items are final sale.
Eligibility for Returns
To qualify for a return, your item must:
- Be in the same condition as received
- Be unworn or unused
- Have tags attached
- Be in its original packaging
You will also need the receipt or proof of purchase.
Initiating a Return
To start a return, contact us at premierdigitalbusiness@gmail.com. If your return is approved, we will send you a return shipping label and instructions on how to send your package. Items returned without prior authorization will not be accepted.
For any questions regarding returns, please reach out to us at premierdigitalbusiness@gmail.com.
Damages and Issues
Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately so we can address the issue.
Non-Returnable Items
Certain items cannot be returned, such as:
- Perishable goods (food, flowers, plants)
- Custom products (special orders or personalized items)
- Personal care items (beauty products)
- Hazardous materials, flammable liquids, or gases
Unfortunately, we cannot accept returns on sale items or gift cards. If you have questions regarding specific items, please contact us.
Exchanges
To ensure you obtain the desired item, return the current item first. Once the return is accepted, you can place a new order for the item you want.
Refunds
We will notify you once we receive and inspect your return. If approved, you will be automatically refunded to the original payment method. Please note that processing times for refunds may vary by bank or credit card company.
PremiumPokeCards Authenticity Policy
At PremiumPokeCards, we are dedicated to providing our customers with an authentic trading card experience. Our authenticity policy ensures that every card we offer is genuine and meets the highest industry standards. If any product is proven faulty or counterfeit, we will provide an immediate refund.
Final Sale Policy
Sale items are considered final sale. Refunds or exchanges will not be accepted once production begins, as each box is uniquely crafted to the customer’s specifications. By engaging with our services, customers acknowledge and agree to the terms outlined in this Final Sale Policy. PremiumPokeCards reserves the right to update this policy as necessary, with changes effective upon posting.
